Overview

This webinar is designed to equip new supervisors with essential skills to hit the ground running and excel in their roles. By participating, you'll be prepared to tackle challenges head-on, leverage your strengths, and apply newfound knowledge immediately.

Why you should Attend:

• Understand how to approach an intact team as their new supervisor
• Develop your own management GAME
• Motivate your direct reports
• Better improved performance
• Do work strategically
• Plan and prioritize your time
• Mastering Difficult Conversations
• Listen actively and effectively
• Create a motivational environment using feedback and reinforcement to guide and motivate behavior
• Effectively deal with "complicated" people.

Areas Covered in the Session:

• Setting Yourself up for Success
  • Understanding your new role as a supervisor
  • Making a change or letting go: Working with the three phases of change
  • Recognizing common challenges and pitfalls to avoid
  • Meeting the expectations of key stakeholders, including your boss, direct reports, senior management, and former peers

• Motivating Others
  • Understanding what motivation is
  • Understanding what motivates each and every one of your direct reports
  • Creating Performance Plans and Professional Development Plans which address individual motivation
• Managing Employee Performance
  • Setting SMART goals for yourself and others
  • Using a five-step model to train your employees
  • Giving and receiving supportive and corrective feedback

• Managing Up
  • Understanding and adapting to your manager's style
  • Anticipating your manager’s needs and fulfilling them
  • Developing the best possible relationship with your manager
• Communication Skills
  • Demonstrating active listening to show understanding and check content
  • Asking questions that uncover valuable information and strengthen the relationship
• Great Performance Through Coaching
  • Demonstrating giving and receiving feedback constructively
  • Assessing your own strengths and development needs as a coach
  • Asking questions that increase employees' self-awareness and accountability

• Delegating Effectively
  • Creating a plan for delegation and using this process to assign key tasks
  • Overcoming your fears of turning over responsibility and authority
• Handling Conflict with Ease
  • Knowing your conflict-handling styles
  • Developing the right conflict approach for each individual and situation
• Managing Your Time
  • Applying the time priority model to workplace tasks
  • Managing and protecting your time to get more of the right things done

• Who Will Benefit:

• Chief Executive Officer
• Executive Vice President
• Director of Operations
• Director of Strategy and Innovation
• General Manager
• Regional Director
• Operations Supervisor
• Team Leader