Webinar Details / Industries / Human Resources
Strategies for Working with Strangeful People
- Speaker: Larry
- Duration: 60 Minutes
- Available All Day
Training Options
Note: 20% discount applies to both options if selected.
Working with strangeful People
Difficult people can be found in various roles, from colleagues and subordinates to customers, bosses, teammates, and even family members. They can be chronically disagreeable, complain without taking responsibility, treat others rudely, act like bullies, gossip, miss deadlines, or break promises, causing frustration and challenges.
Why you should Attend:
We can do normally deal and behave with others
Work with the seven most common types of difficult people
Develop a plan for dealing with your own personal difficult person, even if he or she does not fit into one of the seven common types
Establish interpersonal contracts to prevent future problems
Stand up for yourself without becoming overly aggressive - especially when working with bullies and pot shot artists
Confront dishonesty and deviousness as it happens
Prevent Potshot Artists from stabbing you in the back
Stand up to the Office Bully, even if he or she is your boss
Engage Silent Sulkers so they contribute more and bring others down less
Get the best from Self Proclaimed Experts (aka Know-it-alls) so they contribute what they know with minimum damage
Bring Conversational Ramblers to the point - even when they are intent on talking on and on and on and on
Get Agreeable And to stop over promising and start delivering as promised
Motivate Chronic Complainers to put up or shut up
Keep a positive, healthy mental attitude for yourself
Areas Covered in the Session:
Defining and diagnosing Difficult People
Review of behavioral principles
What drives people to be difficult
Overall strategy for dealing with any difficult person
Dealing with specific types of difficult people
Tips dealing with your individual Difficult Person
Who Will Benefit:
Anyone who works with anyone.
Larry
CSP,
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What will you get?
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Access of Recording
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Additional Handout
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Available on Desktop, Mobile & Tablet
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Access of Recording (Lifetime Access)
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Additional Handout
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Available on Desktop, Mobile & Tablet