Overview

From Staff to Supervisor: Thriving in Your New Leadership Role

The transition from team member to supervisor can be both exciting and intimidating. Stepping into leadership means developing new skills, building confidence, and learning how to lead former peers—all while maintaining productivity and respect. Without the right preparation, even the most motivated new supervisors can struggle. In fact, research from CareerBuilder.com shows that nearly 60% of managers receive no formal training before taking on leadership responsibilities.

This powerful, 60-minute workshop is designed to bridge that gap. Packed with practical tools and techniques, it helps new supervisors master key leadership skills such as communication, delegation, and time management. You’ll also discover how to adopt the right supervisory mindset and professional image—the foundation for earning respect and leading effectively.

Whether you’ve just been promoted or aspire to move into management, this session will equip you with the strategies and confidence you need to lead your team successfully and thrive in your new role.

Why You Should Attend

You’ve earned the promotion—but now comes the challenge of balancing authority with approachability. How do you manage friends or former colleagues without damaging relationships? How do you handle performance issues, set expectations, and give feedback confidently?

Most new managers learn through trial and error—but you don’t have to. This workshop will show you how to transition smoothly from staff to supervisor, communicate clearly, delegate effectively, and handle difficult conversations with professionalism. Instead of just surviving your new role, you’ll gain the insight, structure, and confidence to thrive as a leader from day one.

Areas Covered in the Session

• Key skills to ease the transition from staff to supervisor

• Proven strategies for managing friends and former peers

• Three communication tools to connect clearly and consistently with your team

• Practical approaches for tough conversations and performance feedback

• Common mistakes to avoid in disciplinary discussions—and what to say instead

Who Will Benefit

• Senior Leadership

• Managers, Supervisors, and Team Leads

• Sales Representatives and Customer-Facing Professionals

• HR Professionals

• Support Staff transitioning into management roles

• Any professional seeking to strengthen leadership and communication skills